Troubleshooting

Troubleshooting

Individual Customer not receiving email
If you are hearing that a customer(s) is not receiving your outbound Group Email, there could be several causes.  A contact record must be Active, not desig...
Tue, Sep 3, 2019 at 12:02 PM
DMARC compliance - what is it?
DMARC is a standard that verifies the identity of your FROM email address.  Most mail servers today reject email from addresses that cannot be verified (or ...
Thu, Dec 27, 2018 at 10:17 AM
Upgrading your email system - why it is required
Update November 22, 2019 Updated the logged in banner for increased clarity.  We have updated the logged in banner at admin.foundationtennis.com to provide...
Fri, Nov 22, 2019 at 1:17 PM
Email delivery to Yahoo and AOL users
As some of you may know, recently there have been email delivery issues to AOL and Yahoo mailboxes. After investigating this issue, the problems are stemmin...
Tue, Oct 1, 2019 at 6:09 PM